FAQs

Frequently Asked Questions

How long does shipping take? +

Orders are processed within 1–3 business days and typically arrive within 7–12 business days.

Can I track my order? +

Yes. Once your order has shipped, you'll receive a tracking number by email.

What is your return policy? +

We offer a 10-day return policy on unused items in their original packaging.

Do you offer international shipping? +

Yes, we ship Worldwide with free shipping.

How can I contact customer support? +

You can contact us through email, or our contact form. We respond within 24 hours.

Can I change or cancel my order? +

Yes, orders can be canceled before they are shipped..

What payment methods do you accept? +

We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, and Shop Pay.

What should I do if I receive a damaged item? +

Please contact our support team within 48 hours of delivery and provide photos of the damaged item so we can assist you promptly.